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Privacy

TikTok Inquiry Privacy Notice

Effective date: August 24, 2026

This notice explains how Zhongshan Zhenmei Electrical Appliance Co., Ltd. (also referred to as “APEXDURA,” “we,” “us,” or “our”) handles personal information submitted through our TikTok lead form, TikTok-linked landing page, email or WhatsApp inquiry channels.

1. Information we collect

We may collect your name, company name, job or buyer type, work email, telephone or WhatsApp number, country or market, product interests, estimated order quantity, customization requirements, target launch date and other information you voluntarily include in your inquiry. We may also collect basic referral information, such as campaign tags and the page used to submit the inquiry.

2. How we use the information

  • To respond to your B2B inquiry and recommend relevant products.
  • To prepare specifications, quotations, sample plans and OEM/ODM proposals.
  • To communicate about compliance, customization, production and delivery requirements.
  • To understand the effectiveness of our TikTok and website marketing.
  • To comply with applicable legal and regulatory obligations.

3. Legal basis and consent

We process information you submit to take steps at your request before entering a business relationship, to pursue our legitimate interest in responding to commercial inquiries, and—where required—based on your consent. You may withdraw consent for future communications at any time.

4. Service providers and international transfers

We may use service providers to host our website, deliver email, store inquiry records, provide analytics and enable messaging. If the optional Google Apps Script form handler is enabled, inquiry data may be processed through Google Apps Script, Google Sheets and email services. WhatsApp communications are handled according to WhatsApp’s own terms and privacy practices. Information may be processed in countries other than your own, subject to reasonable safeguards required by applicable law.

5. Retention and security

We retain inquiry data only for as long as reasonably necessary to respond, manage the potential business relationship, meet legal requirements and resolve disputes. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.

6. Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction or objection regarding your personal information. You may also ask us to stop marketing communications. We may need to verify your identity before completing a request.

7. Contact us

Zhongshan Zhenmei Electrical Appliance Co., Ltd.
Xincheng Yungu, Fengshuo Road, Nantou Town, Zhongshan City, Guangdong Province, China
Email: 16620010788@163.com
WhatsApp: +86 166 2001 0788

8. Updates

We may update this notice when our inquiry process or legal obligations change. The effective date above identifies the current version.